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General conditions of sale

The following general conditions of sale (Conditions of Sale) govern the purchase of products between I.Q. (Company) and the Client (Purchaser), with the scope of providing items for the optical industry (Products) that I.Q. commits to supplying and the Purchaser commits to purchasing by sending an order (Order) submitted to the Company’s approval.
The term “Product” includes: contact lenses and solutions for maintenance or any other item manufactured and / or sold by the Company.

The current general conditions can be updated or changed at any time by I.Q. who will see to providing information on times and methods that will be defined unilaterally by I.Q . itself at its own indisputable discretion. The purchaser is obliged to read and accept in whole these conditions and any communications prior to carrying out any purchase.


Furthermore, the client will need to send specific orders to I.Q. containing the description of the Products and the amount required; orders are intended as binding for I.Q. only if confirmed. Orders regularly accepted by I.Q. cannot be cancelled by the Client without written permission from the Company. The processing of the order by I.Q. equates to confirmation and acceptance of the order.


Product prices will be shown in the I.Q. price list in force at the time the Order was placed by the Client or, should the Product not be included in the price list, those indicated in the Order and confirmed in writing by I.Q. when the Order is accepted.
All the prices of items on the website are in euros and should be intended ex VAT at 4% for all the products with prescription and 22% for those without a prescription.


The current price list cancels and replaces any previous one both in terms of price and general supply conditions. The Company reserves the right to change the prices shown in this price list, at their own discretion and without prior warning. It is the purchaser's duty to find out which is the current price list.


The current Conditions of Sale are governed by Italian law and must be interpreted in compliance with it. Any dispute relating to one or more clauses found in the Conditions of Sale, is the exclusive competence of the Forum in Rome.


The use of I.Q. property brands for advertising activities, cannot be done without prior authorisation from the Company, irrespective of the means used (including Internet). The Company reserves the right to authorise use based on its own indisputable judgement.